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Shipping Policy

Shipping Policy

Bhairavas Private Limited

(Owner of BRAT Beauty)


1. Introduction

At BRAT Beauty, we aim to provide a smooth and reliable delivery experience for all our customers. This Shipping Policy outlines how orders are processed, shipped, and delivered.


2. Shipping Coverage

  • We currently ship across India only

  • Delivery is available in selected serviceable PIN codes

  • Customers are advised to verify delivery availability before placing orders


3. Order Processing

  • Orders are processed within 24–48 hours of confirmation

  • Orders placed on weekends or public holidays will be processed on the next working day

  • Once shipped, customers will receive a tracking notification via SMS/email


4. Delivery Timelines

  • Standard delivery: 3–7 business days

  • Remote or non-metro areas: 5–10 business days

Delivery timelines may vary depending on location, courier partner, and external factors.
(Industry standards show delivery time varies based on location and logistics coverage) (MARS Cosmetics)


5. Shipping Charges

  • Free shipping may be offered on orders above a specified value (as displayed on the website)

  • A nominal shipping fee may apply to orders below the minimum order value

  • Cash on Delivery (COD) charges may apply, if available


6. Packaging & Handling

All products are carefully packed to ensure safety during transit. Beauty products require protective packaging due to their delicate nature, ensuring quality and hygiene upon delivery. (cart.com)


7. Order Tracking

  • Customers will receive a tracking link once the order is shipped

  • Real-time tracking updates will be available through courier partners


8. Delivery Attempts

  • Delivery will be attempted at the provided address

  • If the customer is unavailable, re-delivery may be attempted

  • Incorrect address or contact details may result in delivery failure

Additional charges may apply for re-delivery due to incorrect information provided by the customer


9. Delays in Delivery

While we strive for timely delivery, delays may occur due to:

  • Weather conditions

  • Courier partner delays

  • Public holidays or high order volume

  • Unforeseen logistical issues

The company is not liable for delays caused by factors beyond its control


10. Damaged or Missing Orders

  • Customers must inspect the package upon delivery

  • Any damage, leakage, or missing items must be reported within 48 hours

  • Supporting images or videos may be required for verification


11. Order Cancellation

  • Orders can be cancelled before dispatch

  • Once shipped, cancellation may not be possible


12. Important Notes

  • Delivery timelines are estimates and not guaranteed

  • Product availability may affect shipping timelines

  • Multiple items in one order may be shipped separately


13. Contact Information

For shipping-related queries, please contact:

Email: support@bratbeauty.co.in
Phone: +91 78170 89036


14. Company Details

  • Company Name: Bhairavas Private Limited

  • CIN: U20237BR2025PTC081139

  • Registered Office: Munger, Bihar, India


© 2026 Bhairavas Private Limited. All Rights Reserved.

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